Terms and Conditions

Welcome to ReplyWise. These Terms and Conditions ("Terms") govern your access to and use of the ReplyWise website, macOS application, and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Service.

1. Definitions

• "Service" refers to the ReplyWise website, macOS application, and all associated features and functionality.
• "Website" refers to replywise.timeskip.dev and all associated web pages.
• "App" refers to the ReplyWise macOS application.
• "Subscription" refers to paid access plans (Free, Pro Monthly, Pro Yearly).
• "User," "you," "your" refers to the individual or entity using the Service.
• "We," "us," "our" refers to ReplyWise and its operators.

2. Eligibility & Account Responsibilities

To use the Service, you must:

• Be at least 18 years old or have reached the age of majority in your jurisdiction.
• Provide accurate, current, and complete information during registration.
• Maintain the security of your account credentials and be responsible for all activities under your account.
• Notify us immediately of any unauthorized use of your account.

3. License & Acceptable Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes.

Prohibited Activities

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws.
• Reverse engineer, decompile, or attempt to extract the source code of the Service.
• Use automated systems (bots, scrapers) to access the Service without authorization.
• Interfere with or disrupt the Service or servers/networks connected to the Service.
• Upload or transmit harmful code, viruses, or malicious content.
• Abuse, harass, or harm other users or third parties through the Service.
• Use the Service to generate content that violates third-party rights or applicable laws.
• Resell, sublicense, or redistribute access to the Service without written permission.

4. Intellectual Property

All intellectual property rights in the Service, including but not limited to software, designs, logos, trademarks, and content, are owned by ReplyWise or our licensors. You may not use our trademarks or branding without prior written consent.

By providing feedback, suggestions, or ideas about the Service, you grant us a worldwide, royalty-free, perpetual license to use, modify, and incorporate such feedback into the Service without compensation or attribution.

5. Third-Party Services

The Service may integrate with or link to third-party services, including but not limited to:

• Payment processors (e.g., Paddle, Stripe)
• Analytics services (e.g., Google Analytics)
• Authentication providers (e.g., Google OAuth, Facebook Login)
• AI and machine learning services

We are not responsible for the availability, accuracy, or practices of third-party services. Your use of third-party services is governed by their respective terms and policies.

6. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We make no guarantees regarding:

• The accuracy, completeness, or appropriateness of AI-generated content.
• Uninterrupted or error-free operation of the Service.
• The suitability of the Service for your specific needs.
• The security of data transmitted through the Service, though we implement reasonable security measures.

You are solely responsible for reviewing and editing AI-generated content before using it in any context.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REPLYWISE AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

Our total liability to you for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or $100 USD, whichever is greater.

8. Indemnification

You agree to indemnify, defend, and hold harmless ReplyWise and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use or misuse of the Service.
• Your violation of these Terms or applicable laws.
• Your infringement of any third-party rights.
• Content you generate or submit through the Service.

9. Termination & Suspension

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for any reason, including but not limited to:

• Violation of these Terms.
• Fraudulent, abusive, or illegal activity.
• Non-payment of subscription fees.
• Extended inactivity.

You may cancel your account at any time through the App settings or by contacting support. Upon termination, your right to access the Service will immediately cease.

10. Changes to Terms

We may modify these Terms at any time by posting updated Terms on our Website. Material changes will be communicated via email or in-app notification. Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms. If you do not agree with the changes, you must discontinue use of the Service.

11. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Any disputes arising out of or related to these Terms or the Service shall be resolved through:

• Good faith negotiation between the parties.
• If negotiation fails, binding arbitration in [Arbitration Location] in accordance with [Arbitration Rules].
• Alternatively, disputes may be brought in the courts of [Jurisdiction], and you consent to personal jurisdiction there.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us: